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Privacy Policy

Last updated: 28/10/2025

1. Introduction

Welcome to Training Combined (“we”, “us”, “our”). We are committed to protecting the privacy of our students, visitors, and website users. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).

Our website address is: https://www.trainingcombined.com.au/

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Identifying Information: Name, phone number, and email address, as provided through our “Send Us A Message!” contact form.

  • Enrolment Information: Detailed personal information required for course enrolment. This may include (but is not limited to) your name, address, contact details, date of birth, and Unique Student Identifier (USI), as collected via our “Course Enrolment” form.

  • Booking and Payment Information: Information required to process course bookings and payments, which may include financial details if you pay directly through our site.

  • Technical Information (Non-Personal): Your IP address, browser type, operating system, and browsing behaviour on our site, collected via cookies and analytics.

3. How We Collect Your Information

We collect personal information directly from you when you:

  • Fill out the “Send Us A Message!” contact form.

  • Complete the online “Course Enrolment” form.

  • “Book Now” for a course.

  • Interact with our website, which may automatically collect data via cookies (see our Cookie Policy below).

4. Why We Collect and Use Your Information

We use your personal information for the following purposes:

  • To Provide Services: To respond to your enquiries, process your course enrolments, and manage your bookings.

  • To Comply with RTO Obligations: To meet our legal and regulatory requirements as a Registered Training Organisation (RTO 45490), including reporting to government bodies like SafeWork NSW.

  • To Communicate with You: To send you information about your course, respond to your messages, and provide customer support.

  • For Website Improvement: To understand how our website is used, so we can improve its functionality and user experience.

  • For Marketing: To send you information about our courses, special offers, or combo packages, only if you have consented to receive such communications (e.g., by opting into a newsletter, if applicable).

5. Who We Share Your Information With

We do not sell or trade your personal information. We may disclose your information to:

  • Government and Regulatory Bodies: Such as SafeWork NSW and ASQA, as required for processing your High-Risk Work Licence or as part of our RTO reporting obligations.

  • Third-Party Service Providers: Companies that help us operate our website (e.g., our website host, “Fresh Digital” our developer) and payment processors. These providers are contractually bound to protect your information.

  • Third-Party Analytics: We use Google Analytics to understand website traffic. This data is aggregated and anonymised where possible.

  • Social Media Platforms: Our site includes links to Facebook, Instagram, and LinkedIn. If you interact with these links, those platforms may collect your information as per their own privacy policies.

6. Data Security and Storage

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information is stored on secure servers. However, no internet transmission is 100% secure, and we cannot guarantee its absolute security.

7. Your Rights (Access and Correction)

You have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out-of-date, or incomplete.

To make a request, please contact us using the details below. We may need to verify your identity before processing your request.

8. Third-Party Content

Our website displays testimonials from Google Reviews. These reviews and any personal information (like your name) are publicly available on Google’s platform and are governed by Google’s privacy policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data-handling practices, please contact us:

  • Email: admin@trainingcombined.com.au

  • Phone: 0403 415 066 or 0431 298 766

  • Address: 1-3 Mary Street, Regents Park, NSW 2143, AUSTRALIA

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page.